I submitted my KYC documents, but they’re still not verified. Why?

Verification can sometimes take a little longer, especially during busy times. If it’s been a while, it could be because:

• We’re working through a lot of verifications at once.
• Your documents may not be clear enough or might be missing something.
• We might need some extra details to finalize your verification.

Double-check the documents you submitted and make sure they meet all the requirements. If everything looks good, feel free to send us a message at support@alphabets.io and we’ll look into it for you!