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My KYC documents were rejected. What do I do next?

If your KYC documents were rejected, don’t worry—we can help you out! First, take a look at the rejection message and/or email you received to see if there was an issue like: Blurry images or cropped photos. Information that doesn’t

What is a Proof of Identity Document?

Proof of Identity Document Requirements To help verify your identity, we’ll need a government-issued ID that meets the following criteria: Accepted Documents: Passport National Identity Card Driver’s License How to Submit: Clear and Easy to Read: Make sure that all

Do I need to Verify My Account?

To keep your account safe and secure, together with our regulatory requirements, you may be requested to verify yourself in different ways whilst using your account with AlphaBets. Contact information, including your email and phone number are verified during the