My deposit amount is incorrect. Why is this happening?
If your deposit amount appears incorrect, here are some possible reasons:
- Transaction Fees: Some wallets or exchanges deduct fees from your deposit amount before sending it.
- Network Fees: The blockchain network may charge additional transaction fees.
- Currency Mismatch: Depositing a different cryptocurrency or using the wrong network could result in incorrect or failed deposits.
Double-check the transaction details in your wallet or exchange. If you’re still unsure, contact us at support@alphabets.io with the full transaction details, and we’ll look into it for you.