My transaction is showing as “pending” on the blockchain. What should I do?
A “pending” transaction means the blockchain network is still processing your deposit. This is typically due to network congestion or high traffic.
In most cases, the transaction will complete once the network processes it however, if it remains pending for an extended time, you can try the following:
- Use the blockchain explorer to monitor the transaction status.
- Contact the wallet or exchange where the transaction originated for support.
If the deposit still doesn’t appear after confirmation, reach out to us with a copy of your proof of payment and we will look into it further for you.
