What is a Source of Funds Document, and Why Does Alphabets Request It?
What is a Source of Funds document?
A Source of Funds (SOF) document is official proof of where your money comes from. It helps us verify that the funds used for gaming on Alphabets are legitimate and comply with responsible gaming and regulatory standards.
Why might Alphabets request a Source of Funds document?
We may ask for a Source of Funds document from time to time for several reasons, including:
- Regulatory Compliance – As a licensed operator, we must follow anti-money laundering (AML) and responsible gaming regulations.
- Unusual Deposit Activity – If your deposits significantly increase or show irregular patterns, we may need to verify the source.
- Large Transactions – High-value deposits or withdrawals may trigger a request as part of standard security checks.
- Account Review – Periodic security reviews help ensure a safe and fair gaming environment for all players.
When will I need to provide a Source of Funds document?
These documents are only required upon request. If we need them, you will be contacted via email with clear instructions on how to submit them.
What types of documents can be used as Source of Funds proof?
Acceptable documents typically include:
- Payslips – Showing regular income from employment.
- Bank Statements – Reflecting transactions that match your gaming activity.
- Investment Statements – Proof of funds from stocks, crypto, or other investments.
- Business Income – If self-employed, a tax return or business financials may be required.
- Other Sources – Inheritance, property sales, or any other legally obtained funds with proper documentation.
What format should the documents be in?
If requested, your Source of Funds documents should be submitted in one of the following formats:
- PDF, JPG, or PNG
- Clear and legible copies
- Full-page documents without cropping or editing
What happens if I don’t provide the requested document?
Failure to submit a valid Source of Funds document may lead to account restrictions, including limitations on deposits, withdrawals, or gameplay until verification is complete.
At Alphabets, we are committed to maintaining a safe and secure platform. If you have any questions about Source of Funds verification, our support team is here to help.