How to Deposit Using a Credit Card on Alphabets?
Depositing with a credit card is quick and easy. Follow these steps:
- Log in to your Alphabets account.
- Tap on the “+” sign near your wallet.
- Tap on Cash.
- Select the currency you would like to deposit.
- On your first attempt, you will need to input your First Name, Surname, and a valid email address.
- Claim your deposit bonus or choose not to participate.
- Tap on Confirm, followed by GO>>.
- On the next screen, enter your card details, expiry date, and CVV.
- Pro tip: Select “Remember this card next time” to make future deposits easier, then tap Pay.
What else do I need to know?
- The credit card must be in your name. Third-party deposits are not allowed.
- The email address entered during the deposit request must be valid or else the payment will not go through.
- Keep an eye on your banking app for any notifications requiring you to approve the transaction (such as OTP or 3D Secure authentication).
How long does it take for my deposit to be processed?
Most credit card deposits are instant. However, in rare cases, processing may take up to 10 minutes due to security checks.
Why was my deposit declined?
If your deposit was unsuccessful, it could be due to:
- Mismatched details (your Alphabets account email/phone number must match your bank’s records).
- Insufficient funds on your card.
- Incorrect card details or expired card.
- A temporary issue with the payment system.
What should I do if I’m having trouble depositing?
If you experience any challenges, you can create a support ticket by joining our Discord community here: Join Now. Our team will assist you as soon as possible.
